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Business Process Consultant Lead

Company: University Of Michigan
Location: Ann Arbor
Posted on: February 22, 2021

Job Description:

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  • Help and FAQ How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Michigan Medicine's Health Information Technology and Service (HITS) Business IT division is seeking a Business Process Consultant Lead to join our team.The successful candidate will orchestrate the launch of the MS365 platform within Michigan Medicine. In collaboration with product specialists and delivery teams, they will align across vertical and horizontal business units to coordinate subsequent releases of new features and capabilities within the product suite. The primary goal for the MS365 product owner is to buildout & maintain an integrated platform that enables the delivery of products to drive productivity & collaboration within Michigan Medicine. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities*
    • Define MS365 program roadmap to ensure that value-driven functionality is the primary goal
    • Leads the planning, coordination, communication, implementation, and migration of on-premises services to MS365 product portfolios. Leads the assigned MS365 project manager(s) and team of cross-functional resources and is responsible for the program's success by developing deliverables, holding the team accountable, ensuring proper meeting cadence, and elevating effectively when needed
    • Collaborates closely with IT and business stakeholders to create and support customer experience program vision & roadmap development
    • Collaborate with product specialist & delivery teams to ensure products are delivered in coordination to the broader MS365 strategy & ultimately meet the defined outcomes
    • Collaborate with product specialists & horizontal business unit leaders to ensure IT architectural roadmap aligns with product/feature roll-out
    • Ensure compliance with enterprise technology standards, governance processes, and performance metrics to ensure the MS365 platform adheres to policies, procedures, and standard while simultaneously delivering value to the enterprise
    • Perform as a conduit between MS and Product Specialists to ensure that widespread incidents are being resolved within the SLA or escalated to broader MS team as needed
    • Communicates the impacts of program / project scope change to the leadership in a timely manner Required Qualifications* Requirements for Lead:
      • Bachelor's degree in Information Technology, Program/Project Management, Engineering, or related field
      • At least 7 years of experience as a Program or Product Manager, Systems Implementation Specialist or related role
      • Demonstrated knowledge of SaaS and vendor hosted systems & implementations
      • Demonstrated experience leading an enterprise wide technology implementation
      • General understanding of IT security best practices and threat protection
      • Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment
      • Strong analytical thinking
      • Ability to work under pressure and tight deadlines
      • Strong written and oral presentation skills necessary to successfully influence senior executives Requirements for Senior:
        • Bachelor's degree in Information Technology, Program/Project Management, Engineering, or related field
        • At least 5--years of experience as a Program or Product Manager, Systems Implementation Specialist or related role
        • Demonstrated knowledge of SaaS and vendor hosted systems & implementations
        • Demonstrated experience leading an enterprise wide technology implementation
        • General understanding of IT security best practices and threat protection
        • Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment
        • Strong analytical thinking
        • Ability to work under pressure and tight deadlines
        • Strong written and oral presentation skills necessary to successfully influence senior executives Desired Qualifications*
          • Strong technical knowledge of the MS365 Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may--begin as early as the eighth day after posting.--This--opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
            • Job Opening ID 192831
              • Working Title Business Process Consultant Lead
                • Job Title Business Proc Consultant Lead
                  • Work Location Michigan Medicine - Health Sys
                    Ann Arbor, MI

Keywords: University Of Michigan, Ann Arbor , Business Process Consultant Lead, Professions , Ann Arbor, Michigan

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