Technician Lead

Company: Adecco USA
Location: Ann Arbor
Posted on: January 16, 2022

Job Description:

As the Adecco site technology leader, the Lead Tech is responsible for executing against priorities established by Adecco and Client management. He/She will guide the tech team to work through the priorities, provide training that grows their skill sets and be the primary liaison with the Client tech team. This role requires a diverse technology background, leadership experience as well as vendor/Client relationship experience. If you have diverse technical skills along with team leadership and customer facing experience, then this leadership role is a great opportunity to advance your career! This Lead Technician role is very hands-on. It requires a leader who leads by example, interfaces and is respected by the Client and is a good mentor. The role also requires a person that can develop talent from within the existing team members as well as provide innovative ideas to the Client tech team. The success of the Lead Technician is based on its team performance and solid Client engagement. So, it is essential that you have the confidence and ability to effectively coach, train, and develop team members as well gain respect from the Client. We are looking for an individual who thrives in a fast-paced changing environment and one that is an innovator across many different technology areas. Duties and Key Responsibilities Serve as the primary liaison between Adecco staff and the Client's technical team. Prioritize technical inputs from Site Lead and Client technical team, translate those priorities into daily or weekly tasking for the site technicians. Troubleshoot equipment hardware and software issues and work with the Client technical and operations team, including hands on triage and training of the site technicians to resolve. Develop prototype scripts for tools based on Client-provided specifications. Offer innovations to the Client for technology and process improvements and support those with hands-on coding as agreed upon with the client. Work within the Client's systems and codebase to develop necessary updates to tools, when agreed upon between Adecco and the Client Lead the tech team at the assigned site and support/advice on global tech activities to ensure consistency and collaboration on bugs as well as innovation efforts. (select all that apply): ? Ann Arbor MI, USA ? Mountain View CA, USA ? Munich, Germany Provide remote support to a multiple tech shift operation along with break-fix hands on support as needed Other hands-on or technical advice input as required. Minimum Qualifications: Bachelor's degree in computer science, other related fields, or equivalent experience Leadership of tech teams with targeted and diverse experience Client facing technology and Operations experience Electronics Technician across many industries and technologies Mechanical Technician experience Software Development Linux depth Mechanical/Electronics repair experience Performance of programming, scripting, and querying - specifically Python Bash SQL Document writing, especially technical Preferred Qualifications: Electro-Optical experience Digitization experience Photographic expertise Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Ann Arbor , Technician Lead, Professions , Ann Arbor, Michigan