Applications Systems Analyst

Company: Careerbuilder-US
Location: Ann Arbor
Posted on: January 19, 2023

Job Description:

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.SummaryYou will provide high-level expertise related to Facilities and Operations (F&O) applications and data interfaces to which you are assigned to support. This includes maintaining performance of secure and versatile systems, assisting in local, federated and cloud application automation and integration, ensuring smooth system and application upgrades, and performing diagnostic tests and end-to-end testing before releasing the applications and updates for F&O use.This type of support may require you to guide and support programming work required to modify applications; set up functions; enter data and processing information; analyze computer network issues; problem solve and select the best solution from several options; compile, categorize, audit and verify data and information from multiple sources; install software upgrades; perform file and database backup and recovery; ensure systems security, integration and federation; and develop and maintain process documentation.Areas of emphasis for the Applications Systems Analyst position involves comprehensive support of core F&O applications, primarily including:ArcGIS Pro (ESRI) - Geographic Information System platform Meridian (Accruent) - Engineering Document Management System (EDMS)You will work in a collaborative environment as part of the RECON group within Facilities and Operations Information Services (FOIS) and will report to the Information Integration Program Manager. Who We Are Facilities and Operations (F&O) maintains and supports the University's buildings and grounds. We manage complex academic, research and clinical facilities and associated environmental stewardship and regulatory compliance. F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based and proactive. For more information, please visit our website: fo.umich.edu.As part of F&O, the mission of FOIS is to provide the right information at your fingertips. FOIS specializes in the unique information systems, infrastructure, and business processes that help F&O achieve our mission.Responsibilities

• Application Installation, Configuration and UpgradesInstall and securely maintain server-based and cloud-based applications for use by F&O users Test, debug and document applications and associated updates, configurations and improvements Work with vendors to coordinate application upgrades, configuration settings, support and maintenance Ensure system components work together seamlessly and in federation with other applications and within a secure infrastructure Manage sandbox and test environments Perform, guide, support and review supplemental application programming and scripting efforts in support of customization and performance improvements Work with the local infrastructure team to develop plans for physical and virtual server architecture needed to support efficient and effective enterprise application performanceApplication Operation and MaintenanceServe as product administrator or other higher level role required to manage application operations Evaluate and guide modification of system performance Conduct application testing and provide database management support Maintain configuration of authentication and authorization of directory services User and license management; including user setup/deactivation, roles, profiles, permissions and public groups Audit and update database tables, create scripts and validate data using SQLSupport Application Use by F&O PartnersTroubleshoot problems reported by users (through the IT ticket system), analyze and isolate issues Identify and gather application requirements and use cases from users and partners Communicate with FOIS and other partners on expected impact and issue handling for configuration updates, new features, upcoming releases and product roadmaps Resolve complex configuration related issues in applications experienced by end-users Provide data and assist with data review and analysis as needed for decision support activitiesDocumentation and TrainingCreate and maintain documentation for operational and security audits Maintain guides for managing application configurations Work with F&O Training to ensure application changes are communicated to ensure necessary updates are made to user manuals and training materialsData SecurityYou will also work to protect data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, release of data as stated in a computer access agreement. You may work with and support systems that maintain or process sensitive institutional data as defined by university policy. You must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including ITAR, EAR, HIPAA, and FISMA. RequiredQualifications
  • Bachelor's degree in technology, computer science, engineering or an equivalent combination of education and experience Minimum of 3 years experience in a complex IT work environment in which you demonstrated the following: Apply comprehensive knowledge in a field of specialization towards the completion of difficult assignments Ability and desire to develop expert knowledge in software application structures/systems Analyze information systems operations and provide technical direction and recommendations to troubleshoot and improve use Analyze records and reports of production, malfunctions and maintenance needs Understanding and use of relational database concepts and application support Useful knowledge in of all phases of applications programming and development Experience supporting GIS Enterprise and associated applications Competence in programming and scripting with Arcade or Python 3 Planning and development of federated server architecture serving complex, enterprise applications to support performance, reliability, redundancy, and scalability Expertise in generating SQL queries for data audits and updates, stored procedures and ad-hoc reports Provide technical consulting on complex projects and areas of expertise Design or modify processes to solve complex problems Plan and participate in an important role in simultaneous, complex and critical projects Project responsibilities that includes leadership roles, problem solving and change management Work and collaborate within a team to complete tasks and projects Training and customer service skills DesiredQualifications
    • Experience supporting an engineering document management system application Experience maintaining and configuring applications hosted in the cloud Familiarity with javaScript 4.x Experience in a corporate or higher education setting Work Locations It is the expectation that you will locate to a reasonable commuting distance from the Ann Arbor campus. This position offers the flexibility to work in a hybrid or primarily remote work environment with the expectation that some meetings, tasks and projects will require time spent working on site. Work agreement options are dependent upon and subject to current university policy (and are subject to potential changes). Travel to multiple locations on and off campus may also be required on occasion. Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.Starting salary will vary depending on the qualifications and experience of the selected candidate. Additional Information Candidates for this position must be legally authorized to work in the United States. Visa sponsorship is not available for this position.Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.Benefitsinclude:Generous time off A retirement plan that provides two-for-one matching contributions with immediate vesting Many choices for comprehensive health insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses Dental and Vision Insurance Parental and Maternity Leave Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checksare performed in compliance with the Fair Credit Reporting Act. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.U-M COVID-19 Vaccination PolicyCOVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites. PDN-9805a055-b646-4b50-8cfb-5de19bf076c6SDL2017

Keywords: Careerbuilder-US, Ann Arbor , Applications Systems Analyst, Professions , Ann Arbor, Michigan