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MLabs Connectivity Team Business Systems Analyst Senior

Company: University of Michigan
Location: Ann Arbor
Posted on: September 11, 2023

Job Description:

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings Responsibilities*

    ?Oversee projects and daily operations managed or co-managed by the Pathology Informatics division.Lead, facilitate, coordinate, schedule, and drive IT projects and tasks to completion. Support the successful delivery of projects and tasks through effective facilitation, coordination, data analysis, tracking and reporting. Share lessons learned and best practices across teams and divisions, build relationships with stakeholders, and promote good practices.

    ?Provide project leadership and help to manage the operation of existing MLabs client interfaces, development of new interfaces, and enhancements to existing interfaces.Client interfaces include direct Laboratory Information System (LIS) to LIS interfaces, LIS to Electronic Medical Record (EMR) systems, and LIS to EMR interfaces through intermediate middleware systems.

    oE xtend configurable workflows and rules management capabilities to physician customers, nursing homes, patient service centers, reference labs and others, including those using electronic medical records (EMRs) and third-party middleware solutions.

    oCollaborate with MLabs Business Development team to participate in information gathering for client interface requirements. Educate and directly interact with clients and client?s vendor to design and oversee interface implementation project plans and to help them understand the benefits and limitations of their specific EMR or LIS interface during implementation.

    oPerform and facilitate testing and support to ensure hospital and physician client interfaces conform to the client?s HL7 standards.

    oResponsible for multiple implementations or conversion projects and for providing project status updates.

    oProvide communications such as go-live notices, support documentation, and operational checklists to our internal organization relative to any new or change to existing client interface.

    oImplementation of communication scripts and protocols to include VPN and frame and web services.

    oProvide post-implementation support.

    oTroubleshoot existing electronic order and result reporting applications for root cause analysis, problem resolution, and service recovery. Escalate implementation and support issues to the appropriate individuals or groups for resolution.

    oHelp to coordinate implementation of enhanced services including but not limited to instrument-ready barcode label printing at point of service and integrated dashboards for monitoring and tracking of system issues.

    ?Monitor and maintain equipment and IT configuration inventories, technical and procedure documentation for MLabs IT operations and support roles. Collect and ensure digital storage of MLabs and Client documents. Maintain paper/electronic documentation required by Department of Pathology and Michigan Medicine accrediting agencies as related to primary responsibilities.

    Required Qualifications*

    In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
    • Bachelor's degree in computer science, laboratory science or equivalent combination of education and experience.
    • 3 to 5 years of experience working in a medical laboratory operations and/or IT environment.
    • Demonstrated commitment to Service Excellence. Desired Qualifications*
      • Solid understanding of computer workstations and printers, Voice over Internet Protocol (VoIP) telephone systems, Local Area Networking (LAN), Wide Area Networking (WAN), and Internet network architectures, telephony integration and fax servers.
      • Previous experience with Clinisys (Atlas) middleware application, Salesforce, SCC Soft Laboratory Information System (LIS),
      • Clinical laboratory workflow experience
      • Experience in supporting large clinical laboratory information systems
      • Experience supporting interfaces at a healthcare facility is highly desirable with an understanding of HL7 messaging protocol
      • Project management experience

        Work Schedule

        This full time, 40 hour position is on the day shift, schedule is Monday ? Friday, 7:30 am ? 4:30 pm.

        Work Locations

        Department of Pathology, MLabs, NCRC to include flexible / hybrid staffing model.

        Background Screening

        Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

        Application Deadline

        Job openings are posted for a minimum of seven calendar days.The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

        U-M EEO/AA Statement

        The University of Michigan is an equal opportunity/affirmative action employer.

        Job Detail

        Job Opening ID


        Working Title

        MLabs Connectivity Team Business Systems Analyst Senior

        Job Title

        Business Systems Analyst Sr

        Work Location

        Michigan Medicine - Ann Arbor

        Ann Arbor, MI

        Full/Part Time




        FLSA Status


        Organizational Group

        Um Hospital


        MM Path MLabs Division

        Posting Begin/End Date

        7/31/2023 - 9/29/2023

        Career Interest

        Information Technology

        Pathology/Laboratory Services

Keywords: University of Michigan, Ann Arbor , MLabs Connectivity Team Business Systems Analyst Senior, Professions , Ann Arbor, Michigan

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