Journeyman Computer User Support Specialist

Company: ECS Federal, LLC
Location: Ann Arbor
Posted on: September 12, 2023

Job Description:

ECS is seeking a Journeyman Computer User Support Specialist to work in our Ann Arbor, MI office. Job Description:Helpdesk technician with a diverse set of skills and experience including computer network and server support. The ideal candidate will be team oriented, self motivated, and have medium to large environment experience supporting IT solutions involving Microsoft Active Directory, Group Policy administration, VMware vSphere administration, SAN storage, Microsoft Server 2008/2012 and Cisco Networks certification preferred. Candidate should have strong customer service experience and be willing to participate in general helpdesk support tasks such as creating and routing tickets. Candidate should be able to participate in vulnerability remediation including patching of servers, switches and other network devices.Scheduling flexibility and willingness to participate in regularly scheduled after hours maintenance rotation preferred Required Skills:Security +Helpdesk experienceExperience using ServiceNow ticketing systemMicrosoft Server (2008 and later) Configuration AdministrationActive Directory AdministrationFamiliarity with Microsoft desktop operating system (Windows XP, 7,10, 11)Lotus Notes experienceAssociates Degree Desired Skills:Cabling experienceMicrosoft server 2008, 2012 configuration/administration experience, Certification preferredVMWare VSphere administration experienceCisco switch administration experience, certification preferredFortinet administration experienceSAN administrationAvaya phone system administrationSCCM AdministrationPatching of servers, switches and other network equipmentFamiliarity with Tenable NessusPython, JavaScript, and PHP ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans. ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

Keywords: ECS Federal, LLC, Ann Arbor , Journeyman Computer User Support Specialist, Professions , Ann Arbor, Michigan