Journeyman Computer User Support Specialist
Company: ECS Federal, LLC
Location: Ann Arbor
Posted on: September 12, 2023
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Job Description:
ECS is seeking a Journeyman Computer User Support Specialist to
work in our Ann Arbor, MI office. Job Description:Helpdesk
technician with a diverse set of skills and experience including
computer network and server support. The ideal candidate will be
team oriented, self motivated, and have medium to large environment
experience supporting IT solutions involving Microsoft Active
Directory, Group Policy administration, VMware vSphere
administration, SAN storage, Microsoft Server 2008/2012 and Cisco
Networks certification preferred. Candidate should have strong
customer service experience and be willing to participate in
general helpdesk support tasks such as creating and routing
tickets. Candidate should be able to participate in vulnerability
remediation including patching of servers, switches and other
network devices.Scheduling flexibility and willingness to
participate in regularly scheduled after hours maintenance rotation
preferred Required Skills:Security +Helpdesk experienceExperience
using ServiceNow ticketing systemMicrosoft Server (2008 and later)
Configuration AdministrationActive Directory
AdministrationFamiliarity with Microsoft desktop operating system
(Windows XP, 7,10, 11)Lotus Notes experienceAssociates Degree
Desired Skills:Cabling experienceMicrosoft server 2008, 2012
configuration/administration experience, Certification
preferredVMWare VSphere administration experienceCisco switch
administration experience, certification preferredFortinet
administration experienceSAN administrationAvaya phone system
administrationSCCM AdministrationPatching of servers, switches and
other network equipmentFamiliarity with Tenable NessusPython,
JavaScript, and PHP ECS is an equal opportunity employer and does
not discriminate or allow discrimination on the basis of race,
color, religion, gender, age, national origin, citizenship,
disability, veteran status or any other classification protected by
federal, state, or local law. ECS promotes affirmative action for
minorities, women, disabled persons, and veterans. ECS is a leading
mid-sized provider of technology services to the United States
Federal Government. We are focused on people, values and purpose.
Every day, our 3000+ employees focus on providing their technical
talent to support the Federal Agencies and Departments of the US
Government to serve, protect and defend the American People.
Keywords: ECS Federal, LLC, Ann Arbor , Journeyman Computer User Support Specialist, Professions , Ann Arbor, Michigan
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