Lead Analyst, Technology - Hybrid

Company: XPO
Location: Ann Arbor
Posted on: September 18, 2023

Job Description:

-Solutions driven success. -XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. - -At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. - -Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. -What you'll do on a typical day:

• Collaborate with business stakeholders to gather and analyze requirements, translating them into functional specifications and technical designs.
• Collaborate with cross-functional teams, such as developers, administrators, and quality assurance, to ensure smooth implementation and integration of Salesforce.com with other systems.
• Provide guidance and mentorship to junior analysts or team members, sharing best practices and knowledge in Salesforce.com configuration and customization.
• Conduct user training sessions and create user documentation to promote adoption and maximize the value of Salesforce.com across the organization.
• Stay up-to-date with the latest Salesforce.com releases, features, and best practices, and assess their potential impact on the organization's Salesforce.com instance.
• Provide project status updates, progress reports, and documentation to stakeholders and project sponsors.
• Collaborate with Salesforce.com administrators and developers to ensure the stability, scalability, and performance of the Salesforce.com platform. -What you need to succeed at XPO:At a minimum, you'll need: - - - - - - -
  • Bachelor's degree or equivalent related work or military experience
    • 4 years of direct experience as a Salesforce Lead Developer role or in a similar role.
    • Deep understanding of Salesforce.com platform capabilities and features, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
    • Experience with Salesforce.com integrations with other systems, such as TMS System, marketing automation, or customer support platforms.
    • Proficiency in Salesforce.com declarative tools, such as Process Builder, Flow Builder, and Lightning App Builder
    • Familiarity with Apex, Visualforce, and Lightning Component development
    • Salesforce.com certifications, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Sales/Service Cloud Consultant, are highly desirable.
    • Knowledge of best practices in Salesforce.com implementation, data governance, and security.
    • Excellent communication and interpersonal skills to collaborate with cross-functional teams, including business users, developers, and administrators.It'd be great if you also have:
      • Bachelor's degree in Computer Science, Management Information Systems or a related field or equivalent related work or military experience
      • 6+ years of direct experience as a Salesforce.com Lead developer role or in a similar role.
      • Experience in the transportation and logistics industry
        • Strong analytical, interpersonal, troubleshooting and communication skillsBe part of something big. -We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. -All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. -
          -The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. - -
          -Review XPO's candidate privacy statement - -PandoLogic. Keywords: Quality Control / Quality Assurance Specialist, Location: Ann Arbor, MI - 48105

Keywords: XPO, Ann Arbor , Lead Analyst, Technology - Hybrid, Professions , Ann Arbor, Michigan